Company Obligations And Warranties
- Service Provision: Marketing Station commits to delivering services as outlined in the order with reasonable care and skill, adhering to the specified requirements. However, we do not guarantee any specific outcomes related to Google or other search engine results.
- Performance Dates: We shall employ reasonable efforts to meet any performance dates specified in the order but are not liable for any delays.
- Liability for Delays: Marketing Station shall not be liable for any delays in service delivery caused by unforeseen events or the client’s failure to provide necessary instructions or information pertinent to the service provision.
- Compliance with Laws: We reserve the right to make necessary changes to the services to comply with applicable laws and regulations as well as change any internal strategies to best benefit the client at the time.
- Ownership of Web Designs: Upon payment, the ownership of website designs and landing pages developed by Marketing Station transfers to the client.
- Domain Name Renewal: The client is responsible for the payment and renewal of domain name registrations if with a third party. Any domains under marketing Stations care are set to auto-renew and will be invoiced accordingly.
- Service Termination: a. Month-to-Month Agreements: Termination requires written notice with a one-month notice period. Payment for the final month and any outstanding invoices must be settled as per these terms. b. 12-Month Agreements: Termination requires a full payout of the remaining months within 30 days of written notice.
- Recovery of Overdue Accounts: The client shall bear all costs, including legal and agent fees, incurred by Marketing Station in recovering any overdue amounts.
- Termination for Misconduct: Marketing Station reserves the right to terminate services immediately without notice in cases where the client engages in abusive or bullying behaviour.
- Client’s Responsibility for Accuracy: The client is solely responsible for the accuracy of information provided to Marketing Station and ensures that their employees involved in executing an order possess the necessary skills and authority.
- Exclusion of Google Adspend in Fees: All Google Ads spend is billed directly by Google with the Credit Card on file that was set up by the client.
- Indemnification by Client: The client shall indemnify and keep Marketing Station indemnified against all liabilities, costs, and expenses incurred due to third-party claims or proceedings arising from the provision of services, including any infringement of Intellectual Property Rights or breaches of confidentiality, contract, or defamation.
- Compliance with Laws and Regulations: The client undertakes to comply with all applicable laws, regulations, and codes of practice relating to the use of the services, including data protection and e-commerce regulations, and indemnifies Marketing Station against any costs or claims arising from any breach of these laws by the client.
- Billing: Marketing Station shall invoice the client monthly, in advance. All Facebook/Social Media and Google Ads spend is separate.
- No Refund Policy: In cases where the client is dissatisfied with the services, no refunds will be provided. It is the client’s responsibility to notify Marketing Station of a resolution in a timely fashion.
- Applicability of Terms: These terms apply to all agreements, verbal or written, between Marketing Station and the client, to the exclusion of any other terms sought to be imposed by the client.
- Intellectual Property Rights for SEO Content: All content produced in-house for SEO campaigns remains the intellectual property of Marketing Station upon service termination.
- Dynamic Terms and Conditions: Marketing Station reserves the right to modify these Terms and Conditions at any time without prior notice. This is inclusive of any inclusions as per the client’s individual contracts. It is up to the client to ensure they regularly communicate with Marketing Station
- Contract Review Responsibility: Clients are responsible for contacting Marketing Station to review and acknowledge any changes or updates to the terms of their service agreement for contracts older than 12 months.
- Client Responsiveness: If the client fails to respond to emails or requests for information from Marketing Station, it becomes the client’s responsibility if any work is not completed or is delayed. Timely communication is essential for the effective execution of services.
- Client’s Responsibility for Monitoring Results: It is the client’s responsibility to proactively monitor the results of the services provided and communicate any concerns in a timely manner. If the client is dissatisfied but does not inform Marketing Station of their concerns, the responsibility lies with the client, and no recourse can be taken against Marketing Station.
1.1.Applicability and Amendment of Terms: These Terms shall apply to all agreements concluded verbally or in writing between Marketing Station and the Client, to the exclusion of any other terms that the Client seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing. Marketing Station reserves the right to modify the terms of any signed contracts to comply with internal strategies and operational requirements. These changes may occur without prior notice to the client. It is the client’s responsibility to maintain regular communication with Marketing Station to stay informed of any amendments or updates to the terms of their agreement.